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| Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, click on any items that you wish to buy and put them into the shopping trolley. After you have finished your selection, you may check your purchases by clicking on the "View shopping trolley" icon. Click on "Order" and complete the details that we need so that we can successfully process your order. |
| Shipping And Handling Goods will be sent second class post, unless you specify an alternative, which will be added to your invoice total. |
| Delivery Schedule Goods will only be despatched on receipt of payment. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges All prices listed are inclusive of 17.5% VAT. except for books which are exempt. |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We aim to give complete satisfaction at all times. Goods are supplied on 14 days approval. If you are not satisfied with your purchases and the goods are returned undamaged within that time, we promise to refund the full value of the item(s) returned, excluding any postage costs incurred in the transaction. |
| Reaching Us If you need to contact us for any reason, please email us on: mike@broadstoneminerals.com alternatively, you can telephone +44 (0)1202 668383 or fax us on +44 (0)1202 696523. You can also write to us at: Broadstone Minerals, Gemini, 3 Grand Parade, High Street, Poole BH15 1AD (UK) |
| Privacy Policy Broadstone Minerals does not disclose buyer's information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping trolley once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option. |
| Remittance Terms Payment may be made by cheque, made payable to "Broadstone Minerals". Please put Cheque Guarantee Card details on the back of the cheque.
Payment may also be made by Credit Card. We accept Visa, Mastercard, Switch, Solo, and American Express. |
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